Questions

What are Dropouts and how do I measure them?

The dropouts are the rectangular slots where the axel of your rear wheel fits into the frame. The measurement is the width between the two slots. Most Large or below bikes 135mm dropouts. XL frames have 150mm dropouts. Make sure you have quick release not a Thru axle.

What difference does a Sine wave and Square wave controller have?

Square Wave Controller: Higher torque at low speeds, Instant power, Loud

Sine Wave Controller: Lower torque, Precise motor control, Silent and cruisy, Higher top speed    

How long will shipping take?

Batteries:

Express: 2-4 weeks

Standard: 40-60 days

Estimated dispatch time of 5-15 business days. 

Kits:

Express: 2-4 weeks

Standard: 40-60 days

Estimated dispatch time of 5-7 business days.

Accessories: 5-10 business days

2Fast Ebikes is not responsible for any delays in shipment. Thank you for your
understanding.

What Countries do we ship to?

We currently ship to: Australia, France, UK, USA, Canada, Germany, Netherlands, Italy, Spain, Portugal, Belgium, Austria, Slovenia, Slovakia, Croatia, Greece, Poland, Hungary, Bulgaria

Why do I need to have Quick release?

In order for the Kit/Wheel to fit your bike you need to make sure your rear wheel uses Quick Release and not a Thru Axle!

How to tell the difference:

Quick Release has a lever on one side and a plastic screw on thing on the other side, the dropouts will be an open rectangular slot.

Thru Axle requires an allen key to take off the axle and the dropouts are a small circled off slot with no opening.